When using Samsung printers, have you ever encountered a red light or screen error after replacing a new toner cartridge? At this time, some customers may think that there is a problem with the toner cartridge or consumables chip, but in fact, the cause of this phenomenon is the language version chip set by the original factory to distinguish different sales area versions. When the installed consumables chip version does not match the current printer area, the screen will prompt an error message "Incompatible X color toner". At this time, we need to manually switch the chip area by opening and closing the printer cover/machine.
Using the correct chip version ensures optimal printer performance and avoids compatibility issues. Here are the primary methods to distinguish Samsung printer chip versions:
1.First, understand and check the version of your corresponding machine model, please see the figure below：
2.Then check the version of the printer code according to the following chart.
| Printer Code | Sales Regions | Chip Version |
| XAA XAC | South Korea | DOM (Korean version) |
| XEU LED XSS | Hong Kong | EXP (English version) |
| ELS SEE | Europe | EUR (European version) |
| XSA | Australia | EXP (English version) |
| XEV | Russia | EXP (English version) |
| STS | Turkey | EXP (English version) |
| XAZ | Brazil | DOM (Korean version) |
| XIL XIC | China | CHN (Chinese version) |
| XEC | Europe | EUR (European version) |
| XIP/XLC | India/Bangladesh | CHN (Chinese version) |
| XSG | Middle East | MEA |
| XEV | Russia | EXP (English version) |
| TED | Taiwan | EXP (English version) |
| SAU | Singapore | EXP (English version) |
| XAX | Mexico | DOM (Korean version) |
| XFA | South Africa | EXP (English version) |
①CHN Chinese version ②EUR European version
③DOM Korean version ④EXP English version
Currently, the four versions are mainly used in the world.
Tips
1. If the chip coding area is consistent with the printer area during the machine installation, but the printer displays an error message of "incompatible toner cartridge", it is possible that the chip area has been switched and the machine is not recognized. At this time, the chip area can be switched by opening and closing the cover/turning the machine on and off.
2. For the situation where the red light is on for the printer without a screen, it is possible that it is caused by poor contact between the chip and the printer. At this time, it is necessary to check the chip installation situation in combination with the consumables information setting in the printer computer driver for further understanding.
Understand Different Chip Types
Recognize the various chip types based on specific needs:
- Region-Specific Chips: Designed for regional firmware and standards.
- Firmware-Specific Chips: Compatible with pre-update or post-update firmware versions.
- Model-Specific Chips: Tailored for specific printer models, whether monochrome, color, or multi-function printers.
- Direct Sale and Contract-Specific Chips: For printers sold directly by Samsung or under special business contracts.
- Generic and Universal Chips: Third-party chips claiming broader compatibility but may not always offer optimal performance.
Conclusion
Identifying the correct chip version for your Samsung printer is crucial for smooth operation and high-quality prints. At EVATE, we're here to help you make informed choices. Trust us to keep your printer running perfectly.